EN 15038 becomes ISO 17100

During a comprehensive audit carried out in September 2015, Apostroph Group’s sites met all the quality criteria of ISO 17100 and successfully obtained recertification.

Apostroph Group has been certified in compliance with the European Quality Standard 15038 since 2013. 

Commencing May 2015, this norm is gradually being superseded by ISO 17100, a translation services management standard that is setting the pace in terms of internationalisation. ISO 17100 facilitates the comparison of translation service providers worldwide.

The content has been clarified at various points. Importantly, the new specifications specify the competencies of project managers and the expertise of translators and editors in their subject areas. Another new feature is the data security requirement. This includes a list of of the information requiring protection, an analysis of potential risks, and a process governing the secure storage and return of all materials belonging to the customer. 

True to the motto “Swiss Firm. Swiss Quality.", clients can place their trust in the very best quality as provided by Apostroph.

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Achieving goals together

  • Your projects in the best hands

    We work with single points of contact. As a result, you will be looked after by a highly experienced contact person who takes your needs into account and keeps you up to date at all times.
  • A spirit of partnership

    We have long-standing partnerships with many of our clients. In addition to quality, they appreciate our values such as reliability, transparency and fairness.
  • Certified security

    Both our information security and our quality management are ISO certified, which guarantees secure processes.