How do external third parties and employees report to Apostroph Group?
- They can address their observation, complaint or suspicion to the mailbox ethics@apostrophgroup.ch. Only the ethics officers (Head of HR and Chief Operating Officer) have access to this. If a report concerns the Head of HR or the Chief Operating Officer, the person making the report should contact the CEO directly.
- Reports can be submitted anonymously. Such information is also accepted and further processed.
- Anyone who submits a complaint or suspicion in good faith does not have to fear any disadvantages, not even if the report proves to be unfounded after an in-depth review.
- The ethics officers
- protect the identity of whistle-blowers
- securely store the details of people making reports and restrict access to this information
- respond to reports within five working days
- decide jointly on how to process a report; they reserve the right not to ignore abusive reports (revenge reports)
- will only involve other responsible persons (e.g. public officials in the event of a breach of the law) if the content of the report necessitates it
These topics might also interest you:
-
Strategic partnerships
Apostroph sees the world from a variety of perspectives
Find out more -
Corporate social responsibility
Our contribution to the development of our society
Find out more -
Quality management & ISO
ISO certificates for consistent Swiss quality
Find out more -
About Apostroph
Apostroph Group, the leading language service provider in German-speaking Europe
Find out more